Thursday, January 23, 2014

I feel like I have raving to do...

So here's my story:
I am a member on Craftsy.com, the best website (at least IMHO) for taking online quilting/sewing/cooking/baking classes. They have awesome teachers, and once you buy a class you have access to it 24/7 and they never expire. If you have not heard of them, or have not taken any classes from them, I highly recommend them to anybody.
I signed up for quite a few classes and going through them slowly (you know a girl's gotta sew!). I get emails from them from time to time stating when they have sales, or they give out special offers. I got one of those a few days ago, letting me know that 2 of their classes were on sale, if I'm correct they were 50% off, both for $14.99. As I saw the class titles I knew I had signed up to both of them already, so just for fun I wrote back:
"That's a bummer, because I have both of them in the queue already... :)))" 
A few hours later I got and email from Patty who thanked me for reaching out to them and being an active member of the community. Talking about making me feel good! :) She explained to me that their goal is to reach out to members with offers that they think the member would be the most interested in. And since I have a ton of classes in my queue already, it's hard for them to offer classes that I don't own already. Ehem :)
She basically extended the offer and asked me which classes I would be interested in. I wrote back to her and named the 3 classes I most wanted to get (didn't want to be pushy and let her know that all of the ones I don't have already, LOL!). And also had a question which I think most of the quilting community would like to see, which is having the option to add friends on Craftsy to be able to see who is taking what classes and what projects they're working on. 
Patty put the 3 classes in my cart for the sale price of $14.99 each. I was stunned! Also She'd let me know that She will let the rest of the team know about the request of being able to make friends and they will consider it in the future.
I just wanted to say, thank you so much Craftsy team, you're doing a terrific job!
Disclosure: this blog post is my own opinion based on my own experience.

'Til we blog again! :)

11 comments:

  1. 5 Stars for this rating. I love the Crafty platform also.

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  2. You lucky duck!!!! But good to know that it pays to be in contact with them and tell them your likes (and maybe dislikes). I'm a big fan of Craftsy too and constantly buy classes (mostly when they are on sale), actually more than I can handle at the moment. But as you said, they are never expiring, so it doesn't matter if they sit in my library for a while before I take the classes.

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  3. Yes agree, Craftsy is great...found a Mini class for free before Christmas which was most useful!

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  4. That's some great customer service! I love Craftsy too - very helpful and so many awesome classes available!

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  5. 5 Stars for this rating. I love the Crafty platform also.
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  6. That is awesome. I love craftsy.

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  7. That is awesome. I love Craftsy.

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